What do you need to continue exporting to the EU?
It's now over four years since the referendum in the UK, when the decision to leave the EU was made. For most of those four years the main discussions seemed to be about manufacturing, fishing, movement of people, and the laws of the country. What you may not have considered was the everyday changes - such as posting good to the EU that now need customs forms, and may involve additional charges.
These changes came in rather swiftly, so many have got caught out, meaning late deliveries, failed deliveries, and sometimes unexpected charges.
So how can you avoid this to reduce the impact to your business
Sending post abroad
Now that you are posting from outside of the EU, you will need to complete your customs declaration forms. If you don't fill these in, and attach to your parcel, it may well come straight back to you with a sticker telling you of your mistake.
These forms are required for any parcel sent to the EU from the UK (except Northern Ireland), these are called CN22, and CN23, and they can be obtained from your Post Office, where you can get help with any questions about which form you need, and how to correctly fill in the details.
Tor custome forms are also available to print from here:
What do you need to know?
The recipient may then have to pay customs or VAT charges and a handling fee in the receiving country before they can claim the parcel. These charges will depend on the country they are sending to, the value of the item and whether it is a gift or commercial goods.
*The VAT threshold may vary depending on the country.
How taxes and duties can be paid
Franking services are provided on a Delivered Duties Unpaid (DDU) basis.
Royal Mail postal partners will collect the import VAT (and customs duty) from your EU customer prior to delivery, alongside a handling fee.
Receiving items from abroad
Be prepared - what do you need to complete your form?
1. GB EORI number
It’s now mandatory to have a GB EORI number to export to all international destinations. This number is unique to you, and should be inserted in the VAT field on the customs declaration form (CN22 or CN23) to help with customs compliance as seen in the instructions above.
If you don’t have a GB EORI number you can apply now here
2. Customs declaration forms
Electronic customs data is obtained by scanning a CN22 or CN23 customs declaration form. It is now mandatory for this to be provided for overseas items (excluding personal correspondence).
Complete the appropriate customs declaration clearly in block letters and attach it to the outside of your parcel. It is your responsibility to ensure the customs declaration includes an accurate description of the goods, their weight and value, your EORI number, the correct HS code, and whether it’s a gift or commercial item.
A customs declaration form is not required for customers sending items from Northern Ireland to the EU.
3. HS product codes
It is mandatory to include the Harmonised System (HS) code. This will help customs authorities identify the item, regardless of language barriers.
You can access a helpful HS lookup tool at parcelforce.com/tariffcode or visit gov.uk/trade‑tariff.
4. S10 barcode
All untracked items (excluding those containing personal correspondence only) being sent overseas from the UK will now require an S10 barcode on the outside of the parcel. This links with the information on your customs declaration form.
Sheets of adhesive barcodes are available to order in the usual way. For tracking and signature services the label barcode acts as the S10.
Customs authorities abroad are increasing their compliance checks, meaning incomplete or inaccurate CN22 or CN23 forms or missing S10 barcodes may result in additional charges or items being delayed, returned or seized.
5. VAT and customs duties
All sales of goods abroad are now treated as exports. They can be zero-rated for UK VAT purposes.
The recipient may then have to pay customs or VAT charges and a handling fee in the receiving country before they can claim the parcel. These charges will depend on the country they are sending to, the value of the item, and whether it is a gift or commercial goods. Letters, postcards, and documents are usually exempt.
Import VAT and duties will not be due on items from Northern Ireland to the EU.
Customs charges: items sent from Great Britain to the EU are subject to VAT and duties in the EU as follows:
6. How taxes and duties can be paid
Franking services are provided on a Delivered Duties Unpaid (DDU) basis.
Royal Mail postal partners will collect the import VAT (and customs duty) from your EU customer prior to delivery, alongside a handling fee.
Receiving items from abroad
When receiving goods from abroad, recipients may have to pay VAT and duties.
Resources
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